Contact The Herald or HeraldLIVE
Main contact number: Tel: +27 41 504 7911
Physical address: The Atrium Building, 24 Ring Road, Greenacres, Port Elizabeth
Subscriptions call centre: Tel: 0860 52 52 00 or helpdesk@heraldlive.co.za
7am–4pm SA time (GMT +2) on weekdays or 7am–12pm on Sundays
What would you like to do today?
- Contact the newsdesk: theherald@heraldlive.co.za or +27 41 504 7911
- Subscribe to the newspaper or HeraldLIVE, or ask about a subscription: 0860 52 52 00 or helpdesk@heraldlive.co.za
- Advertise in the newspaper or on the website: See below
- Submit a letter: heraldletters@arena.africa (see note below)
- Enquire about circulation: 0800 422 244
- Report a technical problem with the website: Email Karen van Rooyen on vanrooyenka@theherald.co.za with as much detail as possible about the problem
- Republish our material in print or online: syndication@arena.africa
Letters to the editor
While pseudonyms are sometimes acceptable, correspondents should sign letters and provide a name, street address and daytime contact number. The editor reserves the right to edit letters.
Advertise in The Herald or HeraldLIVE
For all print and digital rate cards, click here.
To place a classified ad, contact:
appolisj@theherald.co.za or +27 41 504 7173
To advertise in print, contact:
+27 41 504 7911 (The Herald)
To place your digital advertising on HeraldLIVE:
National advertisers
- Nadeem Joshua on joshuan@arena.africa or +27 11 340 9336; &
- digitalsalesgroup@arena.africa
Regional advertisers
Shelly le Roux, regional advertising manager, on lerouxs@theherald.co.za or +27 71 384 8294
Editorial contacts: The Herald and HeraldLIVE
- Editor: Rochelle de Kock on dekockr@theherald.co.za or +27 41 504 7345
- News editor: Kathryn Kimberley on kimberleyk@theherald.co.za or +27 41 504 7304
- Night editor (The Herald): Lloyd Oldham on oldhaml@arena.africa or +27 41 504 7109
- Metro & Politics editor: Michael Kimberley on kimberleym@theherald.co.za or +27 41 504 7226
- Sports editor: Alvin Reeves on reevesa@theherald.co.za or +27 41 504 7245
- HeraldLIVE digital editor: Karen van Rooyen on vanrooyenka@theherald.co.za or +27 41 504 7247
Arena Holdings BEE credentials
Arena Holdings is the publisher and owner of The Herald and HeraldLIVE, among others. It is a Level 4 contributor to broad-based black economic empowerment on the generic scorecard set out by the Department of Trade and Industry.
Press code
The Herald and HeraldLIVE proudly display the “FAIR” stamp of the Press Council of South Africa, indicating our commitment to adhere to the Code of Ethics for Print and online media which prescribes that our reportage is truthful, accurate and fair.
Should you wish to lodge a complaint about our news coverage, please lodge a complaint on the Press Council’s website, alternatively email the complaint to enquiries@ombudsman.org.za or contact the Press Council on 011 484 3612.
Arena Holdings is also a member of the IAB SA, the non-profit, non-government organisation helping SA's leading media companies, advertising agencies, brands and technology firms excel in digital marketing and related activities.
